Blog

How Cloud CRM Helps Manage Your Growing Business

Small business owners have a lot to juggle every day. The ability to balance essential daily operational tasks with the activities that grow the business is a must. One of the keys to a successful business is attracting new customers while retaining your current clientele—because happy/existing customers are also a great source of new busine...

How Better Mobile Apps Make You More Productive

More than ever, the modern workforce is unshackled from desks in an office. Thanks to smartphones, nearly-ubiquitous Internet access in most populated areas, and the cloud, the "work from anywhere" dream is basically now a reality. Mobile working is quickly becoming the new normal, with analysts predicting that 72 percent of the United States' tot...

Listen To Rosalyn Arntzen, CEO Of Amaxra On The She Did It Her Way Podcast

Our founder and CEO, Rosalyn Arntzen, sat down for an interview on She Did It Her Way, a weekly podcast for and about female entrepreneurs. During the podcast, Rosalyn discussed: Where she developed her leadership style What life changes she made to maintain the high energy levels needed to run a business How she went from owning her own ...

Building Better Customer Relationships With The Cloud

It's a fact that architecture, engineering, and construction (AEC) professionals don't forge typical customer relationships. Engineers and construction managers are often on-site rather than in an office. Architects are in an office but the output involved in their jobs often makes it easy for them to overlook the many other aspects involved with ...

The Surprising Reasons Small to Midsized Businesses Are Moving to Windows 10 Enterprise

Owners of small-to-midsized businesses (SMBs) view their information technology (IT) as a necessary evil. For example, most SMBs dread the cycle of upgrading old laptops and desktops every few years (IDC notes that PC sales in 2017 are the strongest they've been in five years) to keep up with the latest version of Microsoft Windows. For decades, l...

Dynamics 365 – 5 months In

Last November, Microsoft announced a new pricing model for their Dynamics customer relationship management (CRM) product. Along with these pricing changes came new product enhancements to make Dynamics a "cloud first" CRM solution. Now that it’s 5 months since the announcement of Dynamics 365 and about 3 months from availability, we thought it timely ...

How To Stop Dynamics 365 From Overwriting Your Account Activity History

Have you ever had a top-performing sales employee move out of your organization? Good account history data in your customer relationship management (CRM) solution is essential for the success of new person in that role. If you use Microsoft Dynamics CRM, reassigning an account owner has a quirky default behavior that could rewrite key account acti...

Relationships are at the core of CRM and your customer data that feeds them

CRM (customer relationship management) lauded as the modern day hero of marketing and sales can provide your business with key strategic and competitive advantages. Adeptly used it helps your business attract, retain and grow your customer base. There is no shortage of choices for CRM systems, platforms and add-ons. From Microsoft Dynamics, Salesf...

Great workplaces don’t just happen, they are made. Top Down and Bottom Up.

For me, as a small business leader and entrepreneur, it is all about fostering an environment where people work better and thrive because they are passionate about what they do with a supporting culture. Employees need to be your raving fans as much as your customers and partners. What makes a workplace great? For my team at Amaxra, I follow six...