Blog

The Walled Garden

Safety in numbers. It is a proven survival principle that has, well, survived for eons. Encapsulated in this principle are many worthy lessons, such as implicit trust and resource pooling. These lessons are easily seen in the security concept of a Walled Garden. This defense model can be traced back to when 17th century townships were designed aro...

How Amaxra Uses PowerBI To Gain Customer Insights

Since 2014, I've been a fan of PowerBI, a suite of business analytics tools from Microsoft used to analyze data and share insights. As an early adopter—I was introduced to PowerBI while working with the Enterprise Commerce team at Microsoft so I've seen firsthand how the application evolved into an impressive business tool since its infancy....

The Surprising Reasons Small to Midsized Businesses Are Moving to Windows 10 Enterprise

Owners of small-to-midsized businesses (SMBs) view their information technology (IT) as a necessary evil. For example, most SMBs dread the cycle of upgrading old laptops and desktops every few years (IDC notes that PC sales in 2017 are the strongest they've been in five years) to keep up with the latest version of Microsoft Windows. For decades, l...

Do These 5 Things After Your Business Picks A CRM

Many professional service companies face a paradox: Despite requiring high-touch customer relationships, they are often overextended with limited staff—making it easy for them to overlook the many other aspects involved with running a business. Add working with multiple clients and potential projects all on different schedules into the mix a...

Dynamics 365 – 5 months In

Last November, Microsoft announced a new pricing model for their Dynamics customer relationship management (CRM) product. Along with these pricing changes came new product enhancements to make Dynamics a "cloud first" CRM solution. Now that it’s 5 months since the announcement of Dynamics 365 and about 3 months from availability, we thought it timely ...

Defend Your M&Ms: How To Find Your Organization's Cybersecurity Sweet Spot

Today’s young professionals have a more mobile, just-in-time work style. However, many companies find their current security models slow to adapt to these modern scenarios. A great analogy I heard in a recent security conference compares life to the famous candy that melts in your mouth—not in your hand. Hard crunchy shell, chewy cente...

Webinar Recap Planning for CRM Success

In our recent Amaxra webinar, noted Microsoft Dynamics 365 CRM MVP (Most Valued Professional) Rick McCutcheon discussed how customer relationship management (CRM) solutions can deliver practical benefits to businesses. However, successfully leveraging the power of CRM requires a sensible and holistic deployment plan. During Rick's 20+ years in the...

How To Stop Dynamics 365 From Overwriting Your Account Activity History

Have you ever had a top-performing sales employee move out of your organization? Good account history data in your customer relationship management (CRM) solution is essential for the success of new person in that role. If you use Microsoft Dynamics CRM, reassigning an account owner has a quirky default behavior that could rewrite key account acti...

Creating Partnerships

The consulting world can be confusing to novices. It is easy to get lost in the initial chaos and constant change when you take on a new job at a consulting firm. Amaxra offers these proven tips for new consultants to put you down the path of success: Provide Visibility During Your Onboarding Process As a consultant, there is a responsibility to be av...

Introduction to Amaxra Workshops

Our biggest success is giving our clients an optimization breakthrough in their business. Listening to our customers' pain points, our Solution Delivery team discovered most companies work harder than necessary due to broken business processes. To address this need, Amaxra is introducing process planning workshops for our customers. During these ...