Last November, Microsoft announced a new pricing model for their Dynamics customer relationship management (CRM) product. Along with these pricing changes came new product enhancements to make Dynamics a "cloud first" CRM solution. Now that it’s 5 months since the announcement of Dynamics 365 and about 3 months from availability, we thought it timely...
In our recent Amaxra webinar, noted Microsoft Dynamics 365 CRM MVP (Most Valued Professional) Rick McCutcheon discussed how customer relationship management (CRM) solutions can deliver practical benefits to businesses. However, successfully leveraging the power of CRM requires a sensible and holistic deployment plan. During Rick's 20+ years in t...
Have you ever had a top-performing sales employee move out of your organization? Good account history data in your customer relationship management (CRM) solution is essential for the success of new person in that role. If you use Microsoft Dynamics CRM, reassigning an account owner has a quirky default behavior that could rewrite key account acti...
Out with the old and in with the new. It is a common phrase and, when it comes to the workplace, it has never been more appropriate. In recent years, a change in workplace culture have occurred around the world. The reason? Millennials. Young workers entering the job market are shaking things up, calling for a reform of the old ways and a reevalua...
ClickDimensions’ marketing automation provides an intuitive experience that can power up your business while increasing your company’s productivity and revenue. By using the tools within ClickDimensions, a company can generate interest in a product, create interactive automations that are based on user history and track customer interests and inte...
During the Microsoft Women in Partner Lunch Rosalyn Arntzen, President & CEO at Amaxra, spoke about trusting in your own success and taking leaps of faith. Prior to founding Amaxra, Rosalyn worked for Microsoft in 3 countries over the course of 15 years. At the Women in Partner lunch, Rosalyn passionately presented about just how integral to s...
Today Amaxra wrapped up our webinar series, Power Up Your Business with Dynamics CRM. The series was led by Rosalyn Arntzen, President & CEO at Amaxra, and Jay Templeton, Amaxra CTO. Dynamics MVP, Rick McCutcheon, and Senior Account Manager from Click Dimensions, Leigh Ann Martin, joined us as guest speakers and demonstrated how we can better ...
The Architecture, Engineering, and Construction (AEC) industry is unique, with very specific technology needs. During an hour long discussion with Curt Sumner, the Executive Director of the National Society of Professional Surveyors (NSPS), Amaxra’s Director of Solutions Delivery, Kelly Edinger, and Sr. Director of Cloud Services, Mik...
CRM (customer relationship management) lauded as the modern day hero of marketing and sales can provide your business with key strategic and competitive advantages. Adeptly used it helps your business attract, retain and grow your customer base. There is no shortage of choices for CRM systems, platforms and add-ons. From Microsoft Dynamics,...
Many of the clients who come to us today are still managing their business relationships manually in notebooks, rolodexes or individual spreadsheets that they may occasionally share with their colleagues. All of these are fine as long as you're the only person in your company who interacts with that customer. In today's business world, however, that's be...
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