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How Amaxra integrated our CRM and bookkeeping systems in the cloud

Microsoft Dynamics 365 and Intuit QuickBooks are great cloud-based apps that millions of small-to-midsized businesses (SMBs) use daily. On the sales and marketing side of those SMBs, Dynamics 365 offers a robust Customer Relationship Management (CRM) system that helps companies develop and build strong business relationships. Not only does Dynamic...

How to increase your helpdesk satisfaction using Dynamics 365

Amaxra's business has scaled up to offer significantly more services than when we started just over ten years ago. When we began, Amaxra delivered consulting services to a just handful of small-to-midsized (SMB) and enterprise customers. From those humble beginnings our business has organically grown to the point where we now offer cloud-based IT ...

These are the proven ways eSignatures help your company win more business

There's no question that cloud-powered versions of word processors, spreadsheets, and mail have made businesses more efficient. But even as smart businesses invest in productivity-enhancing cloud solutions such as Microsoft Office 365 and Dynamics customer relationship management (CRM) to automate every other aspect of their operations, there is on...

Amaxra's Pre-Build 2018 Productivity Predictions

Every year, Microsoft hosts thousands of smart people at their Build developer conference. At Build 2018, Microsoft plans to showcase where developers can leverage advances in the cloud, artificial intelligence, and security to make innovative new computing experiences—which in turn often trickle into areas that help businesses more producti...

Your Dynamics 365 Workflows Are Suddenly Broken? This Could Be The Fix

Customer relationship management (CRM) solutions such as Microsoft Dynamics 365 are crucial for businesses. A customer with Dynamics 365 CRM recently asked Amaxra to investigate why some of their critical workflows and other functions "just stopped working." The cause was traced back to an intern who was working on the organization's Dynamics CRM ...

Microsoft Teams - Collaboration for Every Type of Team (Part 3 of 8)

In this post, I’m going to show how Microsoft Teams can integrate with other applications to streamline your Sales & Marketing processes. If you’re not familiar with Teams, please check out our previous posts: Teams Overview Part 1: Teams for Project Management Part 2: Teams for Product Management I’ve taken several Sales &...

3 Reasons Your Business Needs DocuSign for Dynamics 365

Signed documents are a must-have for any business transaction. But the actual ink-on-paper signature for contracts and vendor documents has long been a burden. When Amaxra started 10 years ago we used to send our consultants a physical document to sign which rarely came back, we even tried sending them a pre-stamped envelope but still we didn’t re...

3 embarrassing email marketing mistakes you might be making

For all the pronouncements that “email is dead” over the past couple of years, we all still get a lot of it. Email is not going away, it is not a bad thing, and it can be an effective marketing tool for businesses— when done properly. But just in the past few days, I’ve seen some examples of what I call the three most shameful things that bu...

Use Gamification to take your Business to a New Level

Gamification is a solution available for Microsoft Dynamics 365 that enables employees to participate in individual and team-based competitions. The idea behind Dynamics 365 – Gamification is to transform employees into game players who earn points by achieving your company's most important metrics. It's a fun way to motivate your team to achieve ...

How Cloud CRM Helps Manage Your Growing Business

Small business owners have a lot to juggle every day. The ability to balance essential daily operational tasks with the activities that grow the business is a must. One of the keys to a successful business is attracting new customers while retaining your current clientele—because happy/existing customers are also a great source of new busine...

Can artificial intelligence replace your salesforce today?

From Philip K. Dick’s “Do androids dream of electric sheep” (1968) to the recent “Black Mirror” (2016) sci-fi series on Netflix, authors have been postulating different life scenarios impacted by technology. This same artificial intelligence responsible for rogue computers and robots on TV shows are now capable of mastering real world tasks th...

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