Engage Your Customers

Get the most out of your customer relationships

If you’ve got customers you’ve got customer data. Whether it’s a list of past transactions, a sales lead database, customer service call records, or an email marketing list, we can help you organize that customer data so you can more deeply engage your customers and grow your business. If you know which customers to reach out to when, you can build on each relationship and ensure they keep coming back. The more segmented and targeted your customer communications, the more influence you’ll have in the marketplace overall. We want to help you create great customer experiences. It all starts with understanding each customer better.

With a Customer Relationship Management (CRM) system you can keep track of each customer interaction and ensure each customer touch gets you one step closer to a new sale. Whether you are new to CRM systems, or you need a more effective, integrated system, Amaxra can help move your business ahead. We can also help you with a system for managing project-based client or partner relationships.

Get projects done faster and with less effort using project management tools

 

If your company operates on a project business model, as in the construction, consulting, or software development industries, you know how challenging it can be to coordinate efforts across the company, with partners and with clients. Amaxra can help. With Project Service for Microsoft Dynamics 365 you can boost the efficiency and effectiveness of project management efforts using cloud-based tools available on a wide range of devices. Project Service makes it much easier to manage project schedules, coordinate team efforts, assign resources, track project success, and even send quotes and invoices to clients. It also lets individual staff members track their own hours, activities and expenses.

Boost operational efficiency and customer satisfaction with a cloud CRM

Amaxra can help you implement a cloud CRM solution or Project Service solution for your sales, marketing, customer service, tech support, or field service operations. We can also help you integrate data across each of those departments so you deliver the best possible experience for each customer you touch. We’ll help you deliver more personalized attention and deepen customer relationships, all while reducing the amount of time it takes for each customer touch.With Microsoft Dynamics 365 you can even give your sales and field service reps access to customer data no matter where there are, so each customer experience ends with a smile. With intelligent CRM solutions and Project Services from Amaxra you can get more with less, earn more business, and get ahead of the competition.

Engage Your Customers Today

Owners of small-to-midsized businesses (SMBs) view their information technology (IT) as a necessary evil. For example, mos...

Continue Reading

It's a fact that architecture, engineering, and construction (AEC) professionals don't forge typical customer relationship...

Continue Reading

Gamification is a solution available for Microsoft Dynamics 365 that enables employees to participate in individual an...

Continue Reading

For all the pronouncements that “email is dead” over the past couple of years, we all still get a lot of it. Email is not ...

Continue Reading

For most people, the term virtual reality (VR) is most often used in the context of consumer-oriented fun such as video ga...

Continue Reading

Engage Your Customers Today