From the moment you get a lead, the chances it will close depends greatly on the steps you follow to nurture and track that lead. With the right process you can maximize your chances.
In every business process there are opportunities to reduce cycle time, remove bottle necks and remove duplicate efforts. As your business, customers and offerings change over time so should your processes. Every department from accounting to customer service utilizes repeat processes whether they are documented or not. If part of your business is slowing down or delivering lack-luster results maybe it’s not the people, but the processes that need evaluating. Our business process consultants have years of experience helping clients review and re-design their processes through tools like process flow charts and Business Process Workshops.
Amaxra’s expert process consultants can work with your key stakeholders and task workers in a Business Planning Workshop to evaluate and update your core processes. Once you have updated processes you can speed up your operations, cut your costs, and improve your business metrics. These workshops are also ideal if you are planning to deploy a new technology solution such as a CRM system, business intelligence tool, or cloud portal solution. A small investment in a Business Planning Workshop before designing and deploying a new CRM application, for example, will more than pay for itself by reducing re-work needed due to inefficient or broken processes.
No matter what application you plan on deploying, a process review is essential before you get started if you want to get the most out of your investment. If you’ve already deployed a new system and aren’t getting the results you expected, a process review and update might be just what you need to get things back on track. The right technology without the right process can lead to disappointment. Amaxra can help you with both so you maximize your business results.
CRM (customer relationship management) lauded as the modern day hero of marketing and sales can provide your business with...Continue Reading
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