Turn old relationships into revenue by identifying which prospects are the most likely to buy again, and give the perfect product or service recommendation based on past customer behavior.
What does your company do better than your competition? Do you products perform better? Then reaching out to all your prospective customers with the right email or phone call could be all you need to move your company ahead. Do you have great customer service or tech support? If so, then storing best practices in a Knowledge Base could be what you need to win more return business. No matter what you’re great at, you can do more of it for more customers with the right Customer Relationship Management (CRM) solution. We’ll help you automate your best practices into easily repeatable functions and improve those processes that needs work. The right CRM solution can help you and your staff perform better and faster than ever before. Which area of your business could use a more organized, intelligent approach to customer relationship management?
Relationships Make All the Difference
Customers are the backbone of your business. We get it. In the past, it was enough to have a website and 800 number if you had great products or services to offer. But today’s consumers and business customers are more savvy. They spend more time research their choices in the marketplace whether it’s looking for a new pair of shoes, a new car, or machinery for their new plant. All your competitors are online too, so how can you differentiate yourself? Awareness campaigns can only get you so far. If you don’t make a concerted effort to build a meaningful relationship with every customer that visits your site or calls your office you’re missing out on a tremendous amount of business. This is why Microsoft offers Dynamics 365. It enables businesses to gather leads, track customer experiences, develop sales opportunities and analyze sales trends. It also makes supporting existing customer relationships easier, including modules for Customer Service, Field Service and Project Services. With Dynamics 365 you can:
Dynamics 365 is designed to increase employee productivity by connecting staff and managers with the data they need no matter where they’re working. Whether in sales or accounting, the more updated information employees have about the customers they’re working with, the better they can do their job. Start enabling your employees to do great things and maximize their potential. Make your marketing and sales dollars work harder with Dynamics 365.
Amaxra has the CRM expertise you need
Amaxra consultants can effectively integrate customer relationship management solutions like Dynamics 365 with the processes and tools you already
use every day. Deploying an out-of-the-box CRM by itself doesn’t make your business successful. It’s the planning, configuration, and process
modeling that makes the difference between a CRM system that has little impact and one that delivers a significant return on investment. Don’t
spend money on a new CRM system without giving Amaxra a call first. We’re experts at deploying tailoring CRM solutions that produce amazing
When a client hires Amaxra for a CRM deployment the engagement often begins with a Business Process Workshop. We sit down with your team and listen
to your issues and goals. Together, we will visually map out a CRM solution that accomplishes your goals and that your staff will actually
use. We will also stay with you through the data migration and system integration phases to ensure your employees are set up to succeed. We’re
not done until your new CRM system is running smoothly and all employees are trained. Learn more about our Engagement Process and Business Process Workshop.
You don’t need to settle for simple connection: not when you can engage, excite and inspire to turn transactions into relationships. Customer relationship and analytics solutions help you better know and when and how to respond to customers on their terms—when they want, with what they want, and how they want.
Amaxra specializes in support for CRM implementation, customization and support for leading CRM platforms. Let's Talk!
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