Customers are the single most valuable asset of your organization, and as such, their satisfaction should be the number-one focus. Building positive, meaningful relationships with current and prospective customers, clients, and other contacts is one of the keys to the success of any business. This means more than simply appreciating them; it means...
Modern businesses that embrace the cloud know how customer relationship management (CRM) solutions streamline their processes. Implementing an integrated cloud-based CRM with marketing automation can increase profitability for any company's sales, marketing, and service divisions. For many entrepreneurs, Microsoft Office 365 plus Dynamics 365 CRM ...
In this post, I’m going to show how Microsoft Teams can integrate with other applications to streamline your Customer Service processes. If you’re not familiar with Teams, please check out our previous posts: Teams Overview Part 1: Teams for Project Management Part 2: Teams for Product Management Part 3: Teams for Sales &a...
More than ever, the modern workforce is unshackled from desks in an office. Thanks to smartphones, nearly-ubiquitous Internet access in most populated areas, and the cloud, the "work from anywhere" dream is basically now a reality. Mobile working is quickly becoming the new normal, with analysts predicting that 72 percent of the United States'...
Today Amaxra wrapped up our webinar series, Power Up Your Business with Dynamics CRM. The series was led by Rosalyn Arntzen, President & CEO at Amaxra, and Jay Templeton, Amaxra CTO. Dynamics MVP, Rick McCutcheon, and Senior Account Manager from ClickDimensions, Leigh Ann Martin, joined us as guest speakers and demonstrated how we can better l...
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